Grapevine would like to advise customers that there is currently an ongoing stability issue with the current WebMail system.

This problem is causing the WebMail login process to take much longer than it should, or fail to login at all.

In the short term we are working to rectify the cause of the issue and hope to have login times back to normal shortly.

In the longer term we are currently testing a replacement platform for WebMail that will not only increase stability, but also offer a great improvement to features. We are hoping to implement this new platform in the fourth quarter of this year.

Grapevine would like to advise it’s customers that there will be an interruption to the Grapevine email facility during the early hours of Monday 5 July 2010.

Webmail and Email applications on your computer connecting to the Grapevine mail servers will be interrupted during this maintenance period.

To ensure that you can enjoy the benefits of a high-quality network, Grapevine needs to perform service upgrades from time to time.

Grapevine engineers will be performing emergency network maintenance.

This will affect all Grapevine customers accessing E-Mail, Account Management, Web Hosting and Co-Location services for a period of up to 10 minutes.